Rapidly Improving Communication Skills
Communicate It is a necessary means for people to communicate with each other. Communicate 。 If you are a salesperson and need to sell your products, you need to communicate effectively with customers. If you are a middle-level manager, you need to communicate well in order to better upload and upload. If you are a customer service member, good communication is a key weapon to deal with customer relationship.
Apart from work, parents need to be effective with their children in life.
Communicate
In order to enhance children's growth, couples need good communication to enhance their feelings. Besides, mother daughter relationship, friends and so on all need good communication.
Of course,
Communicate
It is a knowledge, an art, a good one.
Communicate
Skills can give you good empathy with the other person, so that you can get the information you want, enhance mutual understanding, and let the two sides reach a consensus in the mood.
But in
Communicate
We should pay attention to one thing: communication is not simply you + I = you + me, that is, in communication, if the two sides do not resonate, if you say you, I say mine, the result will inevitably be disunity.
Some people are very harmonious in their life and work, because they have effective communication skills.
With regard to effective communication, there are many research and analysis materials. Here, I want to sum up several practical and effective communication skills combined with the NLP concept.
1, from
Communicate
Composition view
Generally speaking, there are three aspects: the content of communication, that is, the text; the tone and speed of communication, that is, the voice; the posture of communication, that is, body language.
The proportion of the three accounts for 7%, 48% for voice and 55% for behavior.
The same words show different effects under different voices and behaviors.
So effective communication should be a better integration of these three.
2, from a psychological point of view
Communication includes consciousness and subconscious level, and consciousness only accounts for 1% and subconsciousness accounts for 99%.
Effective communication must be at the unconscious level, with emotional and sincere communication.
3.
Communicate
"Identity confirmation",
For different communication objects, such as superiors, colleagues, subordinates, friends, relatives, etc., even if the same communication content, we should adopt different voice and posture.
4.
Communicate
Affirmation in
That is, to confirm the content of the other side, not only to say some perfunctory remarks.
This can be done by repeating the key words in the other's communication, and even returning the key words of the other side to the other side after being modified by their own language.
This will make the other person feel that his communication has been recognized and affirmed by you.
5, listening in communication
Listening is not simply listening. You need to grasp the content and meaning of each other's communication comprehensively, so that you can return your feedback to the other person's content in real terms.
For example, there are many people who belong to the visual type. In communication, they sometimes rush to express their thoughts without waiting for the other person to finish speaking.
6, in the communication, "follow the belt first".
Whether it's career counseling, psychological counselling or general cooperation, you can use this skill.
"First with the back" means that even if your point of view is opposite to that of the other side, you should first let the other person feel your approval and understanding in communication, then throw your views through the guidance of language and content.
If your interpersonal relationship is not well handled, your colleagues and friends do not like to communicate with you, or you can not express your views very well. I believe you will be more effective in communicating with these skills.
Editor: vivi
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