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Telephone Etiquette In Workplace

2009/4/28 15:01:00 42055

Telephone -- more and more enterprises use telephone as a sales tool, and have become an indispensable part of sales work.

The telephone calls every day, but many people do not pay much attention to how to hang up after the end of the call. Most people will think this way: whoever calls first will hang up the phone first. In fact, knowing how to grasp the small details of hanging up the phone, improving your personal accomplishment through details, and developing a good habit of hanging up your phone will help to enhance your personal charisma.

      Telephone etiquette

In the telephone communication with customers, whoever is calling the phone first must remember one thing: always let customers hang up. Customer first, for sales personnel, this is not only verbal, but always keep in mind. Top-sales.com.cn

      Telephone etiquette two

After telephone communication with superiors, we must let the other party hang up the phone first. This is a respect for others. If you are a branch manager of a group, call the headquarters, just call a small staff, although you are much higher than the small staff from the position, but as a leader in the relationship between headquarters and branches, let the other party hang up the phone, better able to show your workplace culture and leadership style.

      Telephone etiquette three

After exchanging phone calls with the opposite sex, as a man, from the courtesy, the woman should hang up the phone first, which shows your concern and respect for the other party and deepens the good impression of the other party. This is mainly aimed at telephone etiquette between friends in life.

Editor in chief: Xu Qiyun

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