Consumers: Designer Shoes Are Out Of Order.

　　北京消费者祖先生十分气愤地向本站表述他对哥伦比亚产品的失望。当初买哥伦比亚徒步鞋是冲着它是名牌才买的，为的就是结实耐穿一点，可没想到鞋子没穿几次，四个月时间鞋面就开裂，而商家也不管。 

Mr. Zu said that because he wanted to travel, he planned to buy a pair of strong and durable shoes. I heard that shoes in Columbia were more famous. In October 1, 2008, he bought a pair of brown hiking shoes at the top quality discount head shop, and bought a pair of coffee colored hiking shoes: BM3184-287, shoes No.: 270 (2.5), materials: two layers of anti fur leather, synthetic leather, nylon net cloth, origin: Vietnam, distributor: Swire resources (Shanghai) Trading Co., Ltd. 769.

The shoes came back only a few times, and after the cold weather, Mr. Zu put them away.

During the Spring Festival, Mr. Zu intended to wear these shoes to go out, but he did not expect to see that the vamp was cracked after wearing it. The fabric on each side of the two shoes was ripped apart, and strangely enough, the two shoes were symmetrical as they broke.

After finding the problem, the ancestors were born in the fourth year of the new year, that is to say, they went to the Shang pin discount store in January 29th to negotiate, and found the staff of the service desk.

The other side said that the manufacturer was not there now. He could find it after the eighth day and gave Mr. Zu a phone call for a shoe inspection unit.

After asking the question, the other person said, your shoes have been guaranteed for more than three months and cannot be tested.

In February 7th, Mr. Zu once again went to the top grade discount first store, and the staff told him that the shoe seller had already removed the cabinet, and the top grade discount was only responsible for contacting the seller.

Mr. Zu said, second days and top quality discount contact, the other side said they can not contact the seller, the top grade discount is not responsible for solving.

At this point, Mr. Zu felt very wronged. Shoes that had not been worn several times were so scrapped that he felt very distressed. At the same time, he questioned the quality of Columbia shoes, which was far from the actual quality.

　　    太古资源（上海）商贸有限公司北京分公司：

In February 25, 2009, the reporter sent the question reflected by Mr. Zu Fai to the Beijing branch of Taigu resources (Shanghai) Trading Co., Ltd. by fax. After receiving the manuscript verification letter, a manager Wang said that they attached great importance to the matter and would contact the consumers as soon as possible.

Our company has received your fax about product complaints. As a well-known international famous brand company, our company has always attached importance to consumers' opinions and complaints about our brand.

I hope you can provide the contact information of this complaint to consumers so that we can know the specific information to the consumers and further enhance the service quality of Columbia brand.

Our company will conduct a formal quality inspection on this product and maintain close communication with consumers.

After that, the reporter contacted Wang manager several times, and manager Wang said the incident was being solved.

In March 4th, the reporter received a reply from the Beijing branch of Swire resources (Shanghai) Trading Co., Ltd.

After receiving the product complaint information provided by the commodity and quality weekly, we obtained contact with the consumer Mr. Zu XX at first time. After friendly negotiation between both sides, our company has changed the same retail price for Mr. Zu XX.

After that, the reporter contacted the consumer Mr. Zu, Mr. Zu told reporters that in February 28th, accompanied by company staff, he had changed a pair of shoes of the same price.

    　　记者调查：

Columbia products failed many times.

When inquiring relevant information on the Internet, reporters found that Columbia products failed to be sampled repeatedly.

Investigation one: Columbia trousers spot check pH value exceeds standard.

In September 18, 2008, China Network (source: Xinmin) reported: in September 17th, Xinmin network was informed by the Shanghai Municipal Bureau of industry and commerce that the city's commerce and Industry Department recently monitored the quality of 40 batches of sportswear suits and 37 batches of sports shoes of 17 distribution enterprises in 5 districts of Xuhui, Luwan, Hongkou, Putuo and Changning.

Xinmin network reporter noted that "Columbia" and "NIKKO", which are highly praised by outdoor campaigners, are listed as unqualified.

Xinmin network reporter understands that the passing rate of sportswear and sportswear is 77.5%, and the passing rate of sports shoes is 94.5%.. However, in the sampling inspection, one of the "Columbia" and "NIKKO" products highly recommended by outdoor sports is listed as unqualified. They are classified as Shanghai Jin Zhi Trading Co., Ltd. (Honghui store), which is labeled as "Columbiasportswear" (No.: PM8546) trousers produced by Swire resources (Shanghai) Trading Co., Ltd. the pH value exceeds the standard. The Shanghai Nine Sea Baisheng Plaza Co., Ltd. is marked as "NIKKO" mountaineering shoes (specification NTS-5157) produced by Zhuhai Yifeng Yuan Trading Co., Ltd.

    　　调查二：国际知名大品牌质量堪忧Columbia位列其中

In July 9, 2008, Zhejiang news network reported (source: Wenzhou News Network): reporters learned from the Wenzhou industry and Commerce Bureau that in the quality inspection of the Wenzhou market, there are many unqualified items such as Adidas, PUMA Puma and many other famous international brands.

Recently, the city's Bureau of industry and Commerce has carried out quality monitoring of sportswear, such as shopping malls, supermarkets and franchised stores.

A total of 51 batches of sportswear were extracted, of which 36 batches were qualified, 15 batches were not qualified, and the pass rate was 70.59%..

Domestic brands are not qualified: Dragon hall, Jie Road, Deerway, CBA, etc.; foreign brands are not qualified: adidas, PUMA Puma, Y-3, PLAYBOY, K.SWISS, Columbia, MIZUNO, Luca, MLB major league baseball and so on.