Jingzhou: Eleven Clothing Consumption Disputes &Nbsp; 12315 Full Coordination
Every year's golden week is all
shopping season
。
Businessmen seize this opportunity to do activities and promotions.
In the long run, are you satisfied with the quality of goods purchased or consumed and consumer services?
In the 12315 command center of Jingzhou industry and Commerce Bureau, staff members are making statistics on complaints during eleven long holidays.
It is understood that in the consumer phone calls received by the command center, the number of consulting classes is the highest.
Consumer
It mainly asks about passenger service and ticket price and the after sale problem of mobile phones.
During the eleven, shopping malls launched promotional activities.
With the rapid growth of shopping malls, many consumers have given up the chance to try out clothes because of the long waiting time. They have bought the goods directly, but have found that the products are not qualified, they do not like them and require them to be returned.
It is understood that during the long holidays this year, 12315 command centers received 13 complaints, including clothing, footwear and household appliances, and 4 reports on food. Compared with last year, the number of calls for 12315 calls and complaints declined.
The so-called "consumer dispute settlement green channel" is in
public service
Industry, such as water, electricity, gas, oil and other industries, set up a special dispute settlement department to reduce the cost of consumer rights protection, and maximize user complaints in the first place and the first place.
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