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When Nike Shoes Are Guaranteed, They Will Annoy Consumers.

2012/5/13 18:31:00 221

Nike ShoesNike SportsJogging Shoes

480 yuan

Nike shoes

Life expectancy is only 4 months.


In December 2011, Ms. Zhang bought a pair of men's black shoes in the Nike sporting goods store in the central and Provincial Sports Center store in 480 yuan.

No problem was found during the 3 months warranty period, but the shoes were cracked for fourth months, and the shoes were also covered with glue.

After verification found that the shoes are genuine, Ms. Zhang found the store, the staff said that the warranty period had passed, and Ms. Zhang could go to the quality inspection department to make an appraisal.

When Ms. Zhang went to the quality inspection department to make an appraisal, the quality inspection department said that the shoes had passed the warranty period and could not issue the test report.

"480 yuan shoes only wear 4 months? Nike quality only warranty period? This is too cost-effective."

Ms. Zhang was very angry and found the Nike store again.

A manager told her directly that they couldn't help it, but Ms. Zhang could buy 15% off pairs of new shoes if she bought them again.


Ms. Zhang said that she had bought Nike shoes before, and when it was bad, it was still in the warranty period, coinciding with the "315 rights month".

At that time, I thought it was bad luck. I never expected to encounter Nike quality problems one after another.

"It's better to buy a pair of plain cloth shoes for a longer period of time than such expensive shoes. After that, I dare not wear Nike shoes."


Two pairs of Nike shoes broke down in three months.


"Is Nike good enough? Is the warranty period bad? Should we extend the warranty period?" Mr. Dai said that after two "buying" Nike shoes with poor quality, he would never dare to buy the brand again.


In August 2011, he spent 899 yuan on Hang Lung Plaza.

Nike Sports

The store bought a new pair of air cushions.

Jogging shoes

Third months later, I found a small opening on the screen of my right foot, but I didn't have time to repair it because I was too busy. I didn't take the time to shop in December until then. The staff of the store said the shoes had been over guaranteed, so they had to take the invoice to check the quality inspection department.

Mr. Dai was too troublesome. He thought it would be unlucky to encounter such a thing for the first time.


What Mr. Dai did not expect was that in October 2011, he spent more than 500 yuan in his store at the sports center of Guizhou Province and bought a pair of Nike shoes for his wife.

After fourth months, there was a crack in the surface of a shoe.

"She's just going to work and wearing a couple of shoes."

Mr. Dai said he took the invoice to Nike store, and the staff still said the warranty period, so he went to the designated shoes repair place to spend money to repair.

Mr. Dai felt that his shoes were broken during the warranty period. This card was very good. It was really "pit father".

Mr. Dai suggested that we should extend the warranty period from the perspective of consumers.


Nike Ji'nan: quality does not belong to us.


In May 8th, Nike Ji'nan responsible person Bai told reporters that the warranty period is based on the relevant provisions of the quality inspection departments, because the product has been out for 3 months, the quality inspection department will not do Nike quality assurance.

Within 3 months, take a shopping ticket to the quality inspection department to issue a damaged report. Nike will return it according to the damaged report, and the warranty period is guaranteed. Nike can only provide life-long maintenance and repair.


Ms. White said that after the warranty period, shoes can be maintained for life. They have special maintenance cooperation units, but not all repairs are free.

Like glue and small repairs can be free, but some big repairs need to charge material costs.

For consumers to question the quality of Nike shoes, Ms. Bai said that they only sell the product without doing research and development, and only do their best to do the after-sale service.

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