The Amount Of Parcel Delivered By Flipkart To Third Party Logistics Doubled.

　　 India Flipkart, a well-known e-commerce platform, expects to double the delivery volume to the third party logistics company in the next year. In order to improve customer service experience, Flipkart passed Logistics outsourcing In the form of increasing delivery speed, and in some big cities may also provide 3 hours of service.

According to the January 12th report, Flipkart, the largest e-commerce platform, expects that the delivery volume of the third party logistics companies including FedEx and BlueDart will be doubled in the next year. This strategic change emphasizes the long-term vision of the company: let logistics teams focus on value-added services, and provide better experiences for customers when returns.

"We don't want to happen to women in the Uber taxi who have been raped in the electronic commerce field." Skey Kumar, director of WS retail and ekart logistics, said.

"Today, 85% of logistics transportation is completed by ekart. In the next 12 months, we undertake 60-70% transportation service ourselves and 30-35% to the third party. At present, 12000 employees of ekart logistics have sent 85% of Flipkart products to users in 300 cities. He said.

" Courier Services Company Did not participate in the return link. Return is a big problem in e-commerce. " Businesses such as Flipkart, Amazon and Snapdeal believe that fast delivery of goods to customers can become a prominent advantage of the company.

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For this reason, most online retailers have already provided services for big cities on the same day. Flipkart is even evaluating a feasibility plan: in three or four big cities, it will provide services for some products within 3 hours. Therefore, the electricity supplier companies have strengthened logistics team. Amazon's logistics team will grow from 6000 now to 14000 in July, an increase of more than two times. Some experts say that outsourcing services to logistics companies really make people more optimized for the services of e-commerce companies.

"Flipkart takes the lead in cooperation with the third party, and has already undertaken huge variable costs for this service. Online retailing pays attention to efficiency, so the third party professional operators improve efficiency and reduce costs. IIM Raghunath, Professor of strategy and planning, said Subramanyam.

"Companies like Flipkart who focus on raising more capital and business operations need to pay more attention to enhancing logistics quality, order fulfillment and customer service. The logistics services provided by many companies are similar to those of ekart, but the problem is that they perform poorly in terms of "return". Kumar said.