Cross Border E-Commerce Development Is Still Facing Four Major Difficulties

The whole process of cross-border electricity supplier needs the link up of procurement supply, logistics distribution, electronic payment, after sales service and so on. Any problems in any link may affect the development of cross-border electricity providers.

First, supply channels are limited and difficult to guarantee. Quantity of goods And quality. At present, the purchase of cross-border electricity suppliers is mostly purchased by individual buyers or professional teams to foreign retailers, and then sold to domestic consumers. In addition to Tmall international, suning.com and other large electricity providers and overseas direct talks docking, other cross-border electricity providers and overseas brand businesses failed to achieve docking on cargo sources, it is difficult to obtain authorization from foreign brands or large retailers. Cross border electricity supplier purchase channel is narrow and not fixed, the control of overseas sources is weak, the quality of goods can not be guaranteed, resulting in not timely supply, and even become a platform for selling fake goods.

Two is logistics Bottlenecks become the pain of cross-border e-commerce. Mainly in two aspects: on the one hand, the gap between domestic logistics enterprises and international logistics companies is large, and it is difficult to effectively meet the needs of electricity providers and consumers. Domestic logistics enterprises are still at a low level in terms of global coverage, logistics and warehousing facilities, logistics and distribution efficiency, logistics information processing and logistics service systems. It is easy to break the supply chain and reduce the speed of goods circulation. On the other hand, Overseas positions Let the electricity supplier bid farewell to the traditional express mode, and control the logistics supply chain remotely, but at the same time, it also faces enormous challenges. Overseas warehouses focus more on improving inventory turnover and reducing operating costs. Problems such as imperfect service system, untimely registration of goods transferred to warehouse, loss of goods, leakage of customer information, and poor convergence of warehouses and customer service information occur frequently.

Three, electronic payment is facing system dilemma and technical risk. Cross border e-commerce payment involves international trade, foreign exchange management and other links, and the complexity is relatively high. The third party payment industry of cross-border electricity providers has developed rapidly. Alipay, Yi Bao, Qian Bao, Jingdong and other 22 third party payment companies have already obtained the pilot qualification of cross-border electricity supplier foreign exchange payment business, and have cross-border payment licenses. They are allowed to provide foreign exchange funds centralized collection and payment and related settlement services for cross-border Internet payment by small banks. But the third party payment still faces many practical difficulties. Cross border business such as customs clearance and tax rebate is complex, which restricts the advance of cross-border payment to a certain extent. Foreign buyers can not convert the US dollar into Renminbi directly into the domestic market. The return of enterprise funds is facing the problem of foreign exchange. At present, there is a lack of unified laws and regulations to regulate cross-border payment, to pay credit security risks, to cross border consumers and merchants to have high technical risk of identity authentication.

Four, the after-sales service problem is a deterrent to consumers. For domestic consumers, the after-sales service of offshore goods is facing a series of troubles. Because cross border customs clearance and logistics are involved, it is very difficult to have a smooth channel to return to the country after the goods are exchanged, and all kinds of expenses such as logistics should be borne by consumers. The cost of returning goods is seriously beyond the value of the goods. At the same time, cross border purchase of goods quality rights, loss of goods handling, and after-sale services will require huge time and cost, so that consumers can dispel the idea of cross-border purchase.